Guest reading reservation policy at Emkhosini Royal Sun
Deposits, and Pre-payments Policy
Guests will not be checked in until the reservation price has been paid in full.
Certain rate products and periods will be subjected to further deposit, guarantee and cancellation policies which will override the above and be enforced. This information is communicated at the time of booking
An early departure fee, of at least one night’s charge, will apply when checking out prior to the original check out date.
Cancellation Policy
In the event that this reservation is cancelled within 24 hours of the day of arrival or if the reservation is not taken up, one night’s accommodation will be charged unless otherwise specified.
Forfeit 75% of total – if guest cancels 7 days before arrival
Forfeit 90% of total – if guest cancels 14 days before arrival
Forfeit 100% of total – if guest cancels 21 days before arrival
Standard Child Policy
Any person under the age of sixteen (16) years old is deemed a child in terms of our policies.
Accommodation
Where the appropriate room category and bed configuration allows, a maximum of two (2) children under the age of sixteen (16), sharing with two (2) paying adults, stay for free and have free breakfast. Free breakfast for children is subject to two (2) fully paid adult breakfasts. Children’s rates are only applicable when children are staying in the same room as adults. If children stay in a separate room, standard adult rates will apply.